Packaging and Shipping Guideline
General Guidelines
Sample Submission Form
When sending samples, please include the standard sample submission form filled out through our company website or sent through mail (landscape orientation, all on one page). We can only process samples if we receive a hard copy of your submission form along with them. Ensure that the sample names and quantities on the information sheet exactly match the sample names and quantities actually sent.
Sample Naming
Please use unique sample names consisting of 4-6 characters, using uppercase letters, numbers, and underscores only. Do not write the sample name and other information directly on the tube wall or tube cover with an oil pen. Instead, use a black permanent marker to write sample names on the top and side of each tube.